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Ernest
L. Lotecka, Ph. D |
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Interactor
Technology |
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FEATURE ARTICLE: "Customer
Intelligence"
Using his proprietary InterActor
Technology, Ernest Llynn Lotecka, Ph.D. applies his expertise in business,
engineering and behavioral science to his customer assessment and human
factor analysis/design consultancy. He specializes in highly cost-effective
methods that evaluate perceptions, motivations and communications for
designing services. His extensive client list includes Boeing, Sega, and
the U.S. Navy.
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